Sandy Claps

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Operations That Scale.

Scalable solutions. Hands-on execution. No hand-holding required.Struggling to streamline your operations as you scale?I take charge of your operations so you can focus on scaling your business with confidence.🔹5+ years in operations management
🔹 Helped scale 15+ startups across tech and e-commerce
🔹 Specialist in systems design, team building, and workflow optimisation.

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Services

Hands-on operations support tailored for scaling startups.

Save time, build stronger systems, and grow your team with expert operations support, without the cost or complexity of hiring full-time.I work with startups on a flexible retainer basis, providing practical, action-driven help where you need it most.

🔹 Operations Strategy
Identify bottlenecks, streamline workflows, and optimise day-to-day operations – so you can scale with confidence.🔹 Communication
Professional email correspondence and managing calendars. Social media management and content scheduling.🔹 Scaling Systems
Automate key processes and create scalable documentation that grows with you – ensuring your business is built for sustainable success.I work on a flexible retainer basis, embedding directly into your team as your on-demand Head of Operations: hands-on, fast-moving, and focused on real results.Trusted by startups across fintech, SaaS, and e-commerce.

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About

Hi, I’m Sandy! An Australian expat based in Lisbon and an Operations Expert for fast-growing startups.With over 5 years’ experience in corporate training, business operations, and learning strategy, I’ve helped scale teams, streamline workflows, and remove roadblocks for ambitious founders across tech and e-commerce.I love turning your back end business into system machines, creating systems that let leaders lead, and building operational foundations that scale smoothly.- 5+ years in operations and team management
- Helped grow teams from 10 to 100 across SaaS and fintech sectors
- Expert in automation tools, hiring pipelines, and scaling workflowsPassionate about simple systems that help startups grow.When I’m not optimising operations, you’ll find me in a yoga studio or finding the best cold brew in Lisbon.

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